Demand & Response is a shared ride curb to curb service for individuals who are either non-disabled or disabled and/or do not have an origin and destination within 3/4 of a mile along the Fixed Routes. With no destination restrictions we can take you anywhere you want to go within our service area. We can take you shopping, to work, visiting friends and family, to medical appointments, or anywhere you need to go.
When the bus arrives, the passenger must meet the bus at the curb as we provide curb-to-curb transportation, therefore the driver will not leave the bus to retrieve or return passengers to the doorway. All buses are wheelchair accessible and the driver will lower the lift to assist those who could not otherwise board the bus. If needed, the driver will help maneuver the wheelchair onto the lift. We cannot provide transportation if the combined weight of the customer and the mobility aid exceeds 600 pounds. Clients must be able to board/unboard the bus without the driver's assistance, otherwise a Personal Care Attendant (PCA) is required.
To receive our Demand & Response guide and application call 979-778-0607 or 1-800-272-0039, or you can download the guide and application at the bottom of this page. The application must be signed by your physician for your Personal Care Attendant (PCA) to ride with you free of charge. BTD does not provide personal care attendants.
We are not a taxi service or an emergency medical service. You will be sharing the bus with other passengers, and the bus may make a number of stops picking up other clients. Because your trip may not follow the most direct route to your destination, it may take longer than expected.