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Complaint Form

    Is this a Title VI complaint? (Read more about Title VI here.) Or a general complaint?
  • ADA Complaint Form

  • Please note, this form should only be used to report ADA (Americans with Disabilities Act) complaints. If this is not a ADA complaint, please click "This is a general complaint" above to fill out our general complaint form instead.

    To expedite the complaint process, please fill out as much as possible. You may complete the form online (below) or print the ADA Complaint form (available in .docx format here, or as a PDF here) and mail it to us at the address shown on the form.

  • Title VI Complaint Form

  • Please note, this form should only be used to report Title VI complaints. If this is not a Title VI complaint, please click "This is a general complaint" above to fill out our general complaint form instead.

    To expedite the complaint process, please fill out as much as possible. You may complete the form online (below) or print the Title VI Complaint form (available in .docx format here, or as a PDF here) and mail it to us at the address shown on the form.

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  • General Complaint Form

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About Us

  • Contact Us
  • About Brazos Transit District
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We accept Cash, Visa, MasterCard, AMEX, and Discover credit cards.
All ticket sales are final - No exchanges or refunds. Lost, destroyed, or unused tickets and passes will not be replaced.
Customer Service: 1-979-778-0607 ext 7008.
If information is needed in another language, large print or braille contact BTD at 1.800.272.0039.
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