General Information

The District provides a shared ride curb to curb transportation service to eligible passengers. We do not provide assistance over the threshold of any facility. Drivers are not permitted to leave the bus to retrieve or return clients to the doorway. Clients must be able to board/unboard the bus without the driver's assistance, otherwise a PCA is required. Pick up time at origin will be between 15 and 55 minutes prior to appointment time at destination within the same county. Return trips will be provided between 15 and 55 minutes after the dispatch office has received notification of desired pick up or scheduled return. Inter county trips vary based on distance and scheduling loads. Cancellations must be received at least one (1) hour prior to appointment time. If a customer is a no show at the pick up appointment, the return trip will automatically be canceled unless we hear from you. Customers who do not notify the dispatch office of their cancellation(s) will be charged the fare. Three (3) no shows in a 45-day period will result in a 30-day suspension from riding the bus. To receive a copy of our Paratransit/Demand & Response Rider Guide call 979-778-0607 or 1-800-272-0039, or you may download a copy from the bottom of this page.

All buses are ADA wheelchair accessible. We cannot provide transportation if the combined weight of the customer and the mobility aid exceeds 600 pounds.

ADA Paratransit

ADA Paratransit is a shared ride curb to curb service offered for those who cannot access the fixed routes due to a disability, and have an origin and destination with 3/4 of a mile of the Fixed Routes.  Clients must be able to board and unboard the bus without the driver's assistance, otherwise a Personal Care Attendant (PCA) is required. Drivers are not permitted to leave the bus to retrieve or return clients to the doorway.  Trips may be made for any purpose. A 24-hour advance notice is normally required. Appointments may be made up to seven days in advance.

Demand & Response

D&R is a shared ride curb to curb service for individuals who are not disabled and/or do not have an origin and destination within 3/4 of a mile along the Fixed Routes. Trips may be made for any purpose.  Appointments may be taken up to seven days in advance, and are taken on a space available basis.

Getting Started

To receive our Paratransit or D&R application and handbook call 979-778-0607 or 1-800-272-0039, or download from the bottom of this page. The application must be signed by your physician for your PCA to ride with you free of charge. The District does not provide personal care attendants.

Hours of Operation

Monday through Friday, 5:00 AM to 7:00 PM. We are closed for the following holidays:

New Years Day - Tuesday, January 1, 2008

Martin Luther King Holiday - Monday, January 21, 2008

Good Friday - Friday, March 21, 2008

Memorial Day - Monday, May 26, 2008

Independence Day - Friday, July 4, 2008

Labor Day - Monday, September 1, 2008

Thanksgiving - Thursday & Friday, November 27 & 28, 2008

To Schedule Your Trip

For days and hours of service in your county, or to schedule your trip, call our Dispatch Office at 1(800)272-0039 or (979)778-4480 or Relay Texas TDD at 1(800)735-2989. Normally, a 24 hour advance notice is required. 

Special Needs

If you require any special assistance, such as a Personal Care Attendant or wheelchair lift equipped vehicle, please inform the Dispatcher when scheduling your trip. The District does not provide the Personal Care Attendant.

Medicaid Transportation

The District provides free transportation to eligible, pre-certified Medicaid clients, within the Brazos Valley Region. This service is paid for by the Texas Department of Health and is provided to Medicaid approved appointments only. All Medicaid appointments are made through the Medicaid office. Clients using Medicaid as a form of payment must call Austin Medical Transportation (1-877-633-8747) prior to contacting The District. Medicaid will send The District a fax confirming all trips for which they will be responsible for payment.

Paratransit & D&R Fares

Exact Change Required. Please pay when boarding the bus.

We now accept Visa, MasterCard, AMEX, and Discover credit cards at the Bryan, Lufkin and Livingston offices.

Time Schedules: Paratransit

Time Schedules: Demand & Response

Some restrictions may apply based on time and space availability.

Call dispatch at 1-800-272-0039 or 979-778-4480 for further information.